FAQ
Search our articles or browse by category belowWhat are the delays in taking care of my order?
To know more about delivery before December 25th, visit our shipping methods page :
EU shipping methods
UK shipping methods
AS shipping methods
Once your payment is confirmed, we process and deliver your order to the carrier within an average of 24 to 48 hours (excluding Saturdays, Sundays and holidays). Once your order is given to the carrier, you must add the delivery time. This time depends on the chosen transport solution and your delivery address. You will be able to follow at any time the evolution of your parcel thanks to the tracking number communicated after the expedition of your order.