FAQ

I forgot my ID ...

Authentication to your Veja account is done through the email address you communicated during your registration.

I've lost my password…

• In the section «My account»

• Click on the link «Forgot your password?»

• Enter your email address. You will then receive a link allowing you to reset your password (Warning: this link can, unfortunately, be found in your spam).

On mobile :

• In the «Identify yourself» section of your main menu located at the top left of your screen, click on the link «Forgot your password?»

• Fill in your email address. You will then receive a link allowing you to reset your password (Warning: this link can, unfortunately, be found in your spam). The reception of the password reset email is not immediate, thank you for your patience. Without receiving the mail reset, do not hesitate to contact us.